Prime Shine Auto (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when using our website or services. This Privacy Policy outlines the types of data we collect, how we use and store it, and your rights in relation to that data.
1. Information We Collect
When you use our website, make a booking, or contact us, we may collect the following types of information:
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Personal Identification Information: Name, email address, phone number, vehicle details, and payment information.
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Technical Information: IP address, browser type, operating system, access times, and referring website addresses.
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Cookies and Usage Data: Details of your interactions with our site, including page views, time on site, and booking behavior.
2. How We Use Your Information
We use the collected information for the following purposes:
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To process and manage your bookings.
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To communicate with you regarding services, changes, or updates.
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To personalize and improve your experience on our website.
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To analyze user behavior and improve our offerings.
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To comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
4. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic, remember preferences, and track site usage.
We use:
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Essential Cookies: For core website functionality.
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Analytics Cookies: To understand user behavior and improve website performance.
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Marketing Cookies: To deliver relevant ads and offers.
You can modify your cookie preferences at any time through your browser settings. Disabling cookies may affect your website experience.
5. Third-Party Services
We may use third-party tools for analytics, advertising, and payment processing (e.g., Google Analytics, Stripe). These parties may collect certain data as governed by their own privacy policies. We ensure that our partners comply with applicable data protection laws.
6. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption, secure hosting, and access controls. Despite our best efforts, no online transmission is 100% secure, and we advise using discretion when sharing sensitive information.
7. Your Rights
You have the right to:
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Access and review your personal data.
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Request corrections or updates.
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Withdraw consent for data processing.
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Request deletion of your data (subject to legal and contractual restrictions).
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Object to the use of your data for direct marketing.
To exercise any of these rights, please contact us at support@primeshinehub.com.
8. GDPR Compliance
If you are located in the European Union, you are entitled to additional rights under the General Data Protection Regulation (GDPR):
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Lawful Basis for Processing: We only process your data when there is a lawful basis such as consent, contract fulfillment, or legal obligation.
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Data Portability: You may request your data in a portable format.
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Right to Restriction: You may restrict certain processing activities in specific circumstances.
We have designated appropriate safeguards and contracts to ensure your data is protected when transferred outside the EU.
9. Policy for Children
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a child has submitted data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. Continued use of our website after changes implies your acceptance of the revised policy.
11. Contact Us
For questions, concerns, or to make a privacy-related request, please reach out to us at:
📧 support@primeshinehub.com